Service

IRT Inc

Corporate Offices

The Gardner Building
9825 Perry Highway
Wexford, Pa 15090

Telephone

412-369-5990

Fax

412-369-5087

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Service Overview
We at IRT are equipped with the latest test and diagnostic equipment to quickly and accurately locate the cause of any hardware or software problem. The quicker the problem is identified, the sooner your system (and store) is up and functioning again. Remote diagnostics are often used to dial into the customers system and analyze their problem or question. Our highly skilled personnel can often diagnose a problem over the phone and guide you through a step-by-step procedure to resolve the problem.

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IRT Inc

Hermitage Office

3434 Innovation Way
Hermitage, Pa.  16148

Telephone

724-347-7100

Fax

724-347-1315

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IRT Inc.

San Francisco Office

 

Telephone

800-443-8897

Fax

 

E-Mail

IRTsalesOffice@ao l.com
 

System Updates
Our customers automatically receive weekly updates to their system via phone unattended. All enhancements and patches are downloaded weekly, so there is no need to wait for the next release of the software to receive a fix or a new feature.

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Online Information

Cabling Diagrams.

 Decoder Barcode Settings

 
Voyager Barcode Settings

 
Voyager MS9520 & MS9540 Keyboard Wedge Setup Barcodes

 Metrologic MS951 Keyboard Wedge Setup Barcodes

Knowledge Database Search Engine.
 


HSL Install Package Version 2.5.41 (ICverify 4.0.4).
 

HSL Install Package Version 2.5.21 (File Transfer)

(Beta) HSL Install Package Version 2.5.10 (Pubtrack)/(Symtio).
 

HSL Install Package Version 2.5 (Pubtrack)/(Symtio).
 

HSL Install Package Version 2.1.22 (B&T/Partners/ISBN13/ATL/Givex/STATS/Inc).
 

HSL Install Package Version 2.0.10 (ISBN13/ATL/Givex/STATS/Inc).
 

HSL Install Package (Old).
 

Front List Files.
 

Technical Support
Email: support@irtnet.com
Phone: (724) 347-7100
Fax     : (724) 347-1315

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Copyright 1998 Information Resource Technology, Inc. All rights reserved.

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